Help Center
Shipping & Freight
International transport is reviewed around destination, product, weight, schedule and trade terms.
Items confirmed during review
| Item | Confirmation |
|---|---|
| Shipping method | International courier, air freight or another suitable service |
| Costs | Freight, insurance, surcharges and possible intermediary fees |
| Trade terms | Delivery point, risk transfer and responsibilities |
| Customs and taxes | Importer, declaration documents, duties and local taxes |
| Delivery data | Consignee, address, contact, phone and special requirements |
Customer preparation
- Provide true and complete import and delivery data
- Disclose destination-specific product, packing or document requirements
- Verify company name, postal code and phone
- Track the shipment and respond to carrier or customs requests
Note: Method, cost, insurance, tax responsibility and timing follow the formal contract and carrier information.
View my orders
Check delivery and tracking information in the order.